Mobile POS v. 1.6.x

Mobile POS v.1.6.0

28 Mar 2023R

Manual returns

This feature allows the cashier to refund customers without having the receipt using Mobile POS. If a customer wants to return an item using the manual return option, the item must have been sold previously. If it hasn't, an error will appear in Softpay and the refund will not go through.

To do a manual return, you'll need to select the Options button in Mobile POS, then choose the Return option. From there, you'll see the new option for Manual return. Select that, and you'll be asked to choose a reason code and action code for the return. Once you've done that, confirm the return.

If the customer wants to return multiple items, you can add them to the return using the search or scan option. Once all items have been added, you can press the Return items button. This will create a new cart with the returned items in it, and the customer can complete the return from there.

To perform a return in EG POS on a payment done with Softpay from Mobile POS, EG POS version 4.0.0.13803 or higher is required.

Coopay Payment

Coopay is available as a payment method in Mobile POS. To use it, the customer needs to have the Coopay app on their phone.

In Mobile POS, choose the Coopay option as payment. Then scan the Coopay QR code from Mobile POS.

After you scan the QR code, a notification will pop up on the customer's phone. Customer need to click on the notification to open the Coopay app. There, customer can confirm that they want to make the payment.

Once payment is confirmed in the Coopay app, the payment will be completed and you'll be all set!

It's important to note that each Coopay QR code is only good for one payment.

Improvements