---
title: "Notifications - special store setups"
slug: "notifications-special-setups"
updated: 2026-10-28T12:10:09Z
published: 2026-10-28T12:10:09Z
canonical: "products.egretail.cloud/notifications-special-setups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://products.egretail.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications - special store setups

The notifications on this page are only used in stores with a specific setup: duty-free and airport stores and stores with bag dispensers. They do not appear in every installation.

#### Unknown or Invalid flight - notification

Shown when the customer's flight or boarding pass cannot be validated.

1. Tap the notification to open its details.
2. The message: "Please go to the register to help the customer to add boarding pass" is shown.
3. Help the customer, then tap **Done.**

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-IQ2977QC.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-CHMDK06H.png)

---

#### Quota exceeded - notification

Shown when the customer's purchase exceeds the permitted duty-free quota.

1. Tap the notification to open its details.
2. The message: "Please go to the register to assist the customer" is shown.
3. Help the customer, then tap **Done.**

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-9MVIO1M9.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-EUAEXNZU.png)

---

#### Sealing required - notification

Shown when items in the sale must be sealed before the customer can leave with them.

1. Tap the notification to open its details.
2. The message: "Please go to the register to help the customer with items that needs to be sealed" is shown.
3. Seal the items, then tap **Done.**

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-HKKXR06A.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-Z0XCAZZG.png)

---

#### Signature required - notification

Shown when the purchase requires the customer's signature.

1. Tap the notification to open its details.
2. Message: "Please go to the register to help the customer to sign the purchase” is shown.
3. Help the customer sing, then tap **Done.**

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-IWA8M7ND.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-7CMBEBJA.png)

---

#### Bag dispenser empty - notification

Shown when the bag dispenser at the self-checkout is out of bags.

1. Tap the notification to open its details.
2. The message: "Please go to the register to assist the customer" is shown.
3. Help the customer, then tap Done.

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-JKQJNHX6.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-V1FZ1LEP.png)

---

#### Bag dispenser problem - notification

Shown when the bag dispenser reports a fault.

1. Tap the notification to open its details.
2. The message: "Please go to the register to assist the customer" is shown.
3. Help the customer, then tap **Done.**

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-J5BPXOCJ.png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-F146OIEQ.png)