---
title: "Notifications - special store setups"
slug: "notifications-special-store-setups"
updated: 2026-11-03T14:48:07Z
published: 2026-11-03T14:48:07Z
canonical: "products.egretail.cloud/notifications-special-store-setups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://products.egretail.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications - special store setups

The requests on this page are only used in stores with a specific setup: duty-free and airport stores and stores with bag dispensers. They do not appear in every installation.

#### Unknown/Invalid flight – control

Shown when the customer's flight or boarding pass cannot be validated.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to help the customer to add boarding pass."* is shown.
3. Help the customer, then tap **Done**.

Actions: **Done**, **Close**.

---

#### Quota exceeded – control

Shown when the customer's purchase exceeds the permitted duty-free quota.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to assist the customer."* is shown.
3. Help the customer, then tap **Done**.

Actions: **Done**, **Close**.

---

#### Sealing required – control

Shown when items in the sale must be sealed before the customer can leave with them.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to help the customer with items that needs to be sealed."* is shown.
3. Seal the items, then tap **Done**.

Actions: **Done**, **Close**.

---

#### Signature required – control

Shown when the purchase requires the customer's signature.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to help the customer to sign the purchase."* is shown.
3. Help the customer sign, then tap **Done**.

Actions: **Done**, **Close**.

---

#### Bag dispenser empty – control

Shown when the bag dispenser at the self-checkout is out of bags.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to assist the customer."* is shown.
3. Help the customer, then tap **Done**.

Actions: **Done**, **Close**.

---

#### Bag dispenser problem – control

Shown when the bag dispenser reports a fault.

1. Tap the register to open the register panel, then tap the control to open its details.
2. The message: *"Please go to the register to assist the customer."* is shown.
3. Help the customer, then tap **Done**.

Actions: **Done**, **Close**.