---
title: "Reason codes and action codes"
slug: "reason-codes-and-action-codes"
updated: 2025-01-14T11:54:34Z
published: 2025-01-14T11:54:34Z
canonical: "products.egretail.cloud/reason-codes-and-action-codes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://products.egretail.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Reason codes and action codes

In POS Configuration you can configure which functions will require reason codes and/or action codes.

When it has been defined that a function is to have a reason code and/or action code, a dialog will be displayed for selecting the reason code and any action codes, if applicable.

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image(884).png)

![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image(883).png)

The available reason codes/action codes depend on what has been configured in POS Configuration and the Backoffice system.