---
title: "System Requirements"
slug: "system-requirements"
updated: 2024-10-22T06:44:08Z
published: 2024-10-22T06:44:08Z
canonical: "products.egretail.cloud/system-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://products.egretail.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# System Requirements

## System requirements for EG Retail Mobile POS

The system requirements listed below are minimum requirements for running EG Retail Mobile POS.

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### Operating system

**Operating system:**

- Android
  - Minimum Android v.10
- iOS
  - Minimum iOS v.15

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### Required hardware resources

*PS: It is recommended to have better hardware than the minimum requirements to enhance performance.*

- CPU:
  - Android unit with Qualcomm Snapdragon 660 (8 cores) or later
  - IOS unit with A9 (2 cores) or later
- Memory: 1 GB or more
  - > [!NOTE]
> Offline mode
> 
> Mobile POS will support offline mode in the future. When using Mobile POS with offline support, this requirement will change.
- Disc configuration: 4GB Flash disc or more

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### Devices and periphery required to use certain features

**Supported enterprise device scanners:**

- Zebra (recommended)
- Point Mobile
- Datalogic

**Other peripherals:**

- EPOS format for receipt printing with Wifi and/or bluetooth support
  - Supported printers: PM80 & TM30II (New models must be tested and approved by EG)

### Other software

**Softpay**

When using Softpay together with Mobile POS, Softpay’s hardware requirements must also be taken into account:

- Running minimum Android 8.0 or above. It is recommended to use Android 10+.
- Equipped with hardware NFC.
- Online WIFI or Internet connection.
- Security patch is less than 12 months old.
- Google Mobile Services is enabled.
- Both consumer phones (e.g. Samsung, Motorola) and enterprise android devices (e.g. Zebra, Point Mobile) are supported.
- Antivirus software, provided by the customer.

For the full list of supported devices by Softpay, please visit their developer site: [Softpay](https://auth.developer.softpay.io/login?state=hKFo2SBIZDJBZ01LSTNremZ0TEZDX0J0OGdsWkNPbVFPVHdUU6FupWxvZ2luo3RpZNkgMm8tRFMtMHliSmZnemRQX1FfLUIwM2dMWkRZaGxOcUqjY2lk2SB6WlZpVGx3cXlaMFkzbVlEbW9iR1R5bDQ1eXY4NHo0cw&client=zZViTlwqyZ0Y3mYDmobGTyl45yv84z4s&protocol=oauth2&nonce=10ae1f2a30d4ad33f194b7450969f549&response_type=code&redirect_uri=https%3A%2F%2Fdeveloper.softpay.io%2Fcallback&scope=openid%20email%20profile)

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### Internet

Minimum 20 Mbps download and 10 Mbps upload speed.

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