--- title: "Sales" slug: "sales" updated: 2026-08-07T07:56:08Z published: 2026-08-07T07:56:08Z canonical: "products.egretail.cloud/sales" --- > ## Documentation Index > Fetch the complete documentation index at: https://products.egretail.cloud/llms.txt > Use this file to discover all available pages before exploring further. # Sales ## Add item to sale Items can be added to the sale by scanning items, searching for items or directly from the **Sales board** in the options menu. ![A person standing with a shopping cart Description automatically generated](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-gk17uo5g.png) *See “****Bottom menu in sales”*** *in* [*menu*](/v1/docs/menu) *for more information.* --- ### Scan item There are two options for scanning the item. 1. Scan the item with a camera. Tap on the **Scan** button. The camera opens, and you can scan the item with the camera. 2. Scan the item using the scanner on the device. Scanned items are added to the sale. --- ### Search item You can search for items e.g. if it has no barcode. 1. Tap the **Search** icon to open the search screen. 2. Enter the search text (e.g. EAN or item text). 3. Tap **Enter** to start the search. The search result is shown. You can change how the result is shown by tapping on the **View** icon and select view. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-xnhe4v2i.png) 4. Tap on the item to add the item to the sale. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-v5n6nsh2.png) You can also search by scanning an item to directly view item details of the given item. --- ### Item details It is possible to view item details for items in the search result. There is an **(i)** icon to the right of the item line. You can tap the icon to view item details for the item. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-1719297497343.png) Item details show item information incl.: Name, EAN, Price, Image, Product information and Stock (optional, only shown if EG has access to the stock values in the retailer’s system). You can add the item to the sale by tapping on the **Add to cart** button. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-yhom5lns.png) Tap on the arrow at the top left if you do not want to add the item. Then you go back to the search view. --- ### Display options Different views can be selected to display items in various ways. Tap on the "View" icon at the top right. A list of view options is displayed: **Expand view**, **Compressed view**, and **Image view**. *![A screenshot of a phone Description automatically generated](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-fj1hgxs0.png)* ****Image view**** The **Image view** shows more details and an image of the item. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-8EH9O3X4.png) ****Compressed view**** The **Compressed view** shows few details regarding the items and fits more items on the screen. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-FE6VS8N3.png) ****Expanded view**** The **Expanded view** shows more details about the item, such as color and size. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-ZPB2178D.png) --- #### Change quantity It is possible to change the quantity of the item manually, instead of scanning more of the same item. You can quickly change the quantity of the last scanned item by using the **+** button or by tapping inside the quantity area to directly type the new quantity. ![Changing quantity in Mobile POS](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/quantity.gif) Another way to change quantity is to tap on the relevant item. The item menu will open. Tap **Change quantity**, the "Change quantity" dialog opens. Enter quantity and tap **Enter**. ![Change quantity of any item](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/quantity2.gif) --- ### Line note It is possible to add a line note on the item line. Tap on the relevant item, item menu opens. Tap **Line note,** line note dialog open. Add a line note and tap **Enter**. ![A screenshot of a phone Description automatically generated](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-u4xr9v1e.png) The line note is added to the item line. ![A menu of pizzas and bread Description automatically generated](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-4jkwjvj0.png) The line note can be changed by performing the same steps once more. --- ### Sales note Tab on the "Options icon". Select "Sales note", the "Sales note" dialog opens. Add sales note and tap **Enter**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-qcbg733l.png) The sales note is added to the receipt. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-blpz93ag.png) --- ### Delete Row It is possible to delete an item line. Tap on the relevant item, item menu opens. Tap **Delete row.** The "Delete row" dialog opens. You must confirm that you want to delete the item from the sale. Tap **Delete**, to delete the item. It is also possible to delete a row by swiping to the right on the given item line. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-2hzw2k94.png) Item is deleted from the sale. --- ### Discounts #### Discounts on single item Manual discounts, price reduction and new price can be added for given item. Tap on the relevant item, item menu opens. Tap **New price and discounts.** A new menu with three options opens: **Percentage discount**, **Price reduction** and **New price.** ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-a63610vj.png) ****Percentage discount**** Tap on **Percentage discount**. The "Percentage discount" dialog open. You will be able to see the original price, the discounted price (after applying a discount), the cost price and the gross profit when applying a discount. Enter the discount and tap **Recalculate price** to view the profitability of the item after adding discount. Tap **Enter** on the keyboard or **Done** to apply the discount. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-IEVHICCY.png) The "Select reason code for discount" dialog opens, if reason codes for discounts are set up. Select reason code and tap **Confirm** to add the discount to the item. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-iosll5ep.png) A discount is given on the item. The new amount is displayed on the item line along with a discount icon. **L** icon stands for “Line discount”. In addition, the discount is shown on the **Pay** button, and in the "Finish payment" screen. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-OQNZMDBS.png) ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-H6BLY42W.png) ****Price reduction**** Tap on **Price reduction**. The "Price reduction" dialog opens. Enter the price reduction, and tap **Enter**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-KT89URJU.png) The "Select reason code for discount" dialog opens. Select reason code and tap **Confirm** to add the price reduction to the item. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-2cau7msj.png) ****New price**** Tap on **New price**. The "New price" dialog open. Enter the new price, and tap E**nter**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-DDRT4WSG.png) The "Select reason code for discount" dialog opens. Select reason code and tap **Confirm** to add the new price to the item. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-1719299849015.png) --- #### Discounts on total sale Manual discounts, price reduction and new price can be given for the entire receipt. Tab on the "Options icon". Select **New price and discounts**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-to6rzyk1.png) The menu "Add discount to sales total" opens. You have three options: **Percentage discount**, **Price reduction** and **New price.** ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-vj8qop0r.png) ****Percentage discount**** Tap on **Percentage discount**. The "Percentage discount" dialog opens. Enter the discount, and tap **Enter**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-oy8j46dk.png) A discount is given on each item. The items are marked with an **"S**" icon – showing that a subtotal discount is added (the **"S**" icon in not shown if Compressed view is used).![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-oaejneqa.png) ****Price reduction**** Tap on **Price reduction**. The "Price reduction" dialog opens. Enter the amount for the Price reduction. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-3xf2d4w9.png) Tap **Enter**, the sales total is reduced with the given amount. ****New price**** Tap on "New price", the "New price" dialog opens. Enter new price for the whole sale. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/user-documentation-mobile-pos-image-7sb356ub.png) Tap **Enter**, the new sales total is added. --- ### Sales board Access to the sales board is defined as separate user access right. In the **Options** menu, you can see **Sales board**. ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-XQZHZKK6.png) When tapping on **Sales board** a view opens, showing preconfigured items for the given store. This is typically used for items without a barcode. At the top you will find categories that can be used for simpler scrolling. All items are displayed in 1 list and you can scroll to find a given item. In the sales board you can perform the following actions: 1. Tap on an item to add the item to sale. You can tap many times on the same item to add many of the same item. 2. For items that are added to the sale already, you can hold your finger on the item for approx. 1 second to open a menu with actions. 1. The menu will allow you to: 1. **Change quantity** 2. Add **Line note** 3. Apply **discount** 4. View **Article information** 5. **Delete row** ![](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/image-JLWB2DDY.png) ![Sales board in Mobile POS](https://cdn.document360.io/5c3fbf4a-b177-42ef-a5c9-ab5c60ca2ba9/Images/Documentation/salesboard.gif) Mobile POS Sales board *For member discounts, see* [*Loyalty*](/v1/docs/loyalty-1)*.* *For information on parked receipts, gift receipts and sending out digital receipts, see* [*Receipts*](/v1/docs/payments-2#receipt-actions)*.*