2026-05-21 - Chain ItemManagement 2026-05.3

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Released 20 May 2026

[Labels] LabelReExportTrigger query timeout persists after RTC-59005 fix (RTC-59153)

Electronic Shelf Labels

On chains with large item lists, shelf labels queued for reprinting could stall when a re-export was triggered for items belonging to a large item list. Labels for affected items and prices would not be re-sent to the shelf label system until the issue was resolved manually. This has now been fixed — re-export triggers process queued labels reliably regardless of item list size.

IM No uniqueness validation on SupplierItemNo when adding/updating suppliers via UI — silently breaks imports (RTC-57335)

Supplier Item Numbers

Fix: Unique supplier item numbers

It is not possible to assign the same supplier item number to multiple items for the same supplier. Validation was added in both the UI and import flows to prevent duplicate supplier item numbers before they are saved, helping avoid later import and lookup issues. The same supplier item number can still be used across store groups as long as it belongs to the same item, and validation is skipped for values marked as lookup-only.
 
 
 

IM: The item is not exported after the supplier is deleted (RTC-58870)

Store group supplier overrides

Fix: Removed suppliers are exported correctly

When a supplier or sub-supplier is removed from store group overrides, the change is now included in exports correctly. Removing supplier data updates the related store group override, ensuring downstream systems receive the updated values, including removals.

IM: Currency is incorrectly displayed for shelf label small (RTC-58898)

Lebel printing 

Label price

A fix has been implemented to correct currency formatting in price displays. Previously, when prices included pennies, the currency sign was incorrectly shown for both ordinary and promotional prices. This has now been resolved—prices with pennies correctly omit the currency sign and display the decimal portion at a reduced size, while whole-number prices continue to show the currency sign.

IM: Handle FluentValidation exception during item upload (RTC-58798)

Item import

Excel import 

 When uploading items from an Excel file, rows that fail validation no longer produce a generic error. The upload dialog now lists each invalid row by its row number, along with the specific fields and reasons that caused validation to fail, so you can fix the spreadsheet and re-upload without guessing.

IM: ApprovalItemHandler must mark Import as broken when it ends up with zero ImportItems (RTC-59001)

Item Import

Previously, if an item import batch arrived where every single row contained an error, the import could appear to have completed successfully even though no items were actually staged. This has been corrected: such imports are now marked as failed with a clear message indicating that no items were staged and all rows in the batch contained errors. The failed import will be visible in the import history with an explanatory status, and the individual rows retain their existing error details for diagnostics and retry purposes.

IM: Cannot create department via UI (RTC-59168)

Item department

Fix for: Cannot create department via ui

New department can be created manually from the register. 

Excel import assortment codes with blanks possible, leads to problem in UI etc (RTC-58288)

Assortment codes 

Fix for: Excel import assortment codes with blanks possible, leads to problem in UI

Issue where extra spaces in Assortment Code values (entered via Excel or API) caused duplicate records and UI errors has been fixed. System automatically trim spaces from assortment code and name. No duplicate records are created and the imported values can be edited in the ui correctly.

IM: "Highlighted" text register (RTC-58334)

Item Registers

Highlighted Text register

Chain administrators can manage a new Highlighted Text register under Registers > Category in Item Management. This register holds a controlled list of highlight codes, localized names, and descriptions. Administrators can add new highlight codes, edit existing ones (including their localized names), and deactivate codes that are no longer in use. Deactivated entries remain visible in the register, so historical assignments are preserved. Once created or updated, highlight codes are automatically included in the POS export, so the system receives the correct, up-to-date highlight labels in their local language without any manual intervention.