Loyalty in Chain Web

Loyalty campaign

Dispatch order

Refund failing on timeout (RTL-7790)

Timeouts during refunds should not occur anymore and dispatch order are correctly refunded.

BackOfficeImport

Importing duplicated members in batch (RTL-7599)

Members can be imported individually. Duplicated members will not be imported.

Order dispatch

Split picking order if some of the items are deliverable (RTC-39914)

Picking orders are split when some of the item's are deliverable and dispatched to dispatching store with the freight item:

• Items that are available for picking + freight item(s) are sent to Chain Web/dispatch store

• Items not available for picking are assigned and stay at the dummy store

When previously unavailable items are ready to be picked, the automatic reassign job assigns them (from dummy store) to CW/dispatchstore and exports a picking order.

Splitting order between dummy store and dispatching stores is only possible when Delete of order lines is not allowed.

Store that can deliver the whole order should be prioritized (we rely on dispatch suggestion and what is provided there).

Loyalty campaign

Loyalty campaign

Member segmentation

Stamp card campaign

Member segmentation

Stamp Card Campaign

Member segmentation

Cleanup segmentation component (RTL-6962)

Filter groups in segmentation are calculated correctly without additional calls.

Apsis integration

BonusVoucherDistribution

Stamp card

Apsis integration

Change Method for Fetching Newsletters (RTL-6746)

A new way of fetching newsletters was implemented resulting in no waiting time or timeouts in Chain Web when fetching them.

External campaign

Edit availability (RTC-30714)

It is now possible to add stores to an ongoing External Campaign as well as remove them through clicking "Edit" in the availability section.

Event-driven campaign

Adding Bonus as Reward Breaks the campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Mailchimp integration

SyncsubscriptionFromMailchimp runs for very long time (RTL-5615)

SyncSubscriptionsFromMailChimp job process data without timeout. SegmentExport job is able to process over 300 000 members without timeout.

Member campaigns

Missing Tabs When Creating an External Member Campaign (RTL-6264)

All tabs are available in external member campaigns. The correct offer type is shown in the campaign summary.

Target and control groups (RTC-32884)

The procedure reporting.usp_GetMemberGroupCount that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Segmentation

Segment cleanup job getting faulted daily (RTL-6390)

SegmentCleanup job doesn't fail when fetching cleanup data containing tens of thousands of distribution channels.

Segment cleanup failing due to datetime conversion (RTL-6118)

Datetime conversion has been updated. SegmentCleanup job do not fail when checking if anything is up for deletion. SegmentCleanup job delete old segments properly.

Apsis integration

Change Method for Fetching Newsletters (RTL-6746)

A new way of fetching newsletters was implemented resulting in no waiting time or timeouts in Chain Web when fetching them.

Event-Driven Campaign

Adding Bonus as Reward Breaks the Campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Member campaigns

Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Missing Tabs When Creating an External Member Campaign (RTL-6264)

All tabs are available in external member campaigns. The correct offer type is shown in the campaign summary.

Member details

Member Activities not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

Campaign offer

Timeout when browsing offer coupons (RTL-5785)

Two columns (first and last name) have been removed from coupon grid in campaign offer in order to reduce time of server response.

External campaign

Edit mode for Stores was added to the external campaigns viability (RTC-30714)

• It is possible to add stores to an ongoing External campaign as well as remove them.

• It is not possible to edit "Valid from" and "Valid to" to an ongoing External campaign.

• It is possible to use coupons in newly added stores.

Event-Driven campaign

Adding Bonus as Reward Breaks the Campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Mailchimp integration

SyncsubscriptionFromMailchimp runs for very long time (RTL-5615)

SyncSubscriptionsFromMailChimp job process data without timeout. SegmentExport job is able to process over 300 000 members without timeout.

Member campaign

Missing Tabs When Creating an External Member Campaign (RTL-6264)

All tabs are available in external member campaigns. The correct offer type is shown in the campaign summary.

Member campaigns

Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Member details

Member Activities Not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

Campaign offer

Timeout when browsing offer coupons (RTL-5785)

Two columns (first and last name) have been removed from coupon grid in campaign offer in order to reduce time of server response.

Event-driven campaign

Make Offer Available as soon as Possible Including First Purchase Checkbox (RTL-5852)

The 'Make offer available as soon as possible including first purchase.' checkbox registers every click and is represented in the First Distribution step correctly.

Recalculate Member Segment when Campaign is Active (RTL-5699)

It is possible to recalculate the member segment in an event-driven campaign when the campaign is in 'Active' mode. The Recalculate button is not disabled when the campaign is 'Active'.

Duplicate new member first sale coupon (RTL-5678)

AutomatedCampaignJob handles duplicate coupons created by MemberEventHandler or AutomatedCampaign job for Event-Driven Campaigns with target group New Members and 'Make offer available as soon as possible including first purchase' checked. An older duplicate coupon is removed the next time an Automated Campaign job run for that campaign.

Facebook integration

Update API for Facebook Integration (RTL-5345)

The updated API for Facebook Integration allows to:

• Export segment to Facebook's custom audience in an ads account.

• Remove invalid members (end membership/opt-out from data analysis) from Facebook's custom audience in an ads account.

MailChimp

ResponseImport null reference when fetching activities (RTL-5614)

Null values returned by MailChimp are now handled by ResponseImportJob. This prevents the error: "Value cannot be null".

Member campaign

Missing Translation of 'send test sms' Dialog (RTL-4867)

The header and body of the 'Send test sms' dialog has the correct text in EN , NO and SE for all campaign types.

A/B Testing remove dependence to offer (RTL-5077)

It is possible to test metrics that don't depend on an offer without having to define the offer. If an offer is not defined, the winning criteria that depend on sales metrics are not shown in the winning criteria selection.

Event-driven campaign

Apsis integration

Automated campaign

External campaign

Event-driven campaign

When creating a new event-driven campaign and choosing the option "Selected stores", it is not possible to proceed without selecting stores. The "Create" button is greyed out.

MailChimp

Members

Translations of the age validation message (RTL-4549)

The age validation message is correctly translated into English, Norwegian, and Swedish.

Member campaign

Failing AutomatedCampaign Job in Demo Environment (RTL-5830)

When a StampCard campaign with an AutomatedCampaign target group is created the AutomatedCampaignJob handles the responsibility to create empty stamp cards for members preventing the TransactionCollector job to create duplicates of empty stamp cards for members.

Member segmentation

Reporting Integration

External campaign

Member segmentation

Apsis integration

Dashboard

Event-driven campaign

Support for multiple distribution channels on split criteria (RTL-4288)

It is possible to set both e-mail and SMS as distribution channels for a split criteria in an event-driven campaign.

MailChimp integration

Members

Not possible to open member details view (RTL-4818)

Member details load without error even if the member has a Bonus reward and did not approve member terms

Member campaign

Member segment

Stamp card

Add new stores to an active Stamp Card Campaign (RTL-4554)

It is possible to choose which stores the campaign should be available in when creating it, and it is possible to add newly configured stores to an ongoing Stamp Card campaign.

Apsis integration

Members

Apsis integration

Members

Member campaign

Apsis integration

MailChimp

Apsis integration

Illegal Characters in MemberExport (RTL-4561)

Member Export does not fail due to illegal XML characters in member data.
That means, If export data contains characters not supported by XML, they are removed and the export completes successfully.

Bonus in Chain Web

Campaign offer

Event-driven campaign

Campaign status after editing active campaign period (RTL-4452)

Editing planned campaign and setting its valid date to past (or current) date will change the campaign status to Active.

Editing active campaign and setting its valid date to future one will change the campaign status to Planned.

Mailchimp integration

Mailchimp - improve dependency management (RTL-5116)

Dependency management has been improved, which should decrees use of resources by the package.

Mailchimp - remove legacy message lock renew ((RTL-5078)

MailChimp is using built-in Integration Platform mechanism for renewing service bus message lock.

Domain validation false positives (RTL-4975)

When there is a domain validation issue a warning is logged(not error) and the validation does not fail.

SyncSubscriptionsToMailChimpJob is completed when an invalid email is in the list (RTL-4840)

SyncSubscriptionsToMailChimpJob is completed successfully when an invalid email is in the list. The job log contains information about why the email address is invalid, but the job does not fail.

Member campaign

"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.

Activate the campaign when past dates are set (RTL-4644)

It is not possible to activate campaigns with a start date in the past. If a draft has been created and the date is in the past, it will automatically change to today's date if one tries to activate it. A warning is shown in the campaign summary when this happens to alert the user.

Member segmentation

Last sale store (RTL-4967)

The last sale store is imported into Lindbak Retail using the SaleImport job (ReportingIntegration package).

Member tags

Campaign offer

Apsis integration

Reduce Batch Size in each request from 1999 to 1500 (RTL-4631)

The batch size of data export to APSIS using the Member Export logic were reduced from 1999 to 1500.

Bonus Voucher distribution

Event-driven campaign

MailChimp integration

Member campaign

Standard campaign - Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign.

Appropriate error message when member segmentation permission is missing (RTL-4436)

A descriptive error message is shown if a user tries to open Campaign details when missing the necessary role

Error message content:

• EN: Missing user role: Access to member segments view is required.

• NO: Manglende brukerroller: Tilgang til skjermbildet medlemssegment er påkrevd.

• SE: Saknad användarroll: Det krävs tillåtelse för att visa medlemssegment.

Member campaign

Standard campaign - Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign.

Apsis Integration

Campaign Offer

Event-driven Campaigns

It is possible to edit split criteria when campaign is not in draft state (RTL-4277)

Split Criteria is only editable in draft mode or draft state.

External Campaign

Member Campaigns

Discard changes window (RTL-3886)

Discard changes window is now working properly.
Clicking on the buttons ('Yes', 'No' and 'X') has the expected results:

• The Discard changes window is only shown when changes has been made to the form and another distribution is selected.

• When selecting 'yes' the changes are discarded.

• When selecting 'No' or 'X' the dialog box closes.

MailChimp Integration

Mailchimp ServiceAgent - version with logging (RTL-4184)

MailChimp API logs its actions.

Email Validator (RTL-3911)

• MailChimp integration detects invalid emails and marks them as invalid in Member Service.

• In case of an invalid email, SyncSubcriptionToMailChimp doesn't throw exception nor create a dead-letter.

Member Management

Member Segmentation

Standard Campaign

Two offers in one campaign (RTL-4276)

It is not possible to add two offers to a standard campaign.

Campaign offer

Mix 28 - reuse on same receipt marked required (RTL-4817)

Reuse on same receipt - Defined number is required when setting offer type. The customer is not allowed to set up the campaign and the status is "Incomplete" until the value is set.

• Reuse on same receipt -  Defined number is marked as required in mix 28.

• The border of the "Defined number" field turns red when you try to save without a value entered.

Member campaign

"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.

Event-driven Campaign

Distribution priority change (RTL-4706)

When changing the distribution priority and confirming the changes the new value is correctly displayed in the user interface.

Apsis Integration

Update Email Validator in apsis Integration Package (RTL-4189)

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.

Campaign Offer

Selected tab display (RTL-3838)

After saving for the first time during creation of a new campaign offer, the currently selected tab is correctly displayed.

Displaying the coupon layout image (RTL-3837)

Added image in the Coupon Layout tab should be displayed after saving for the first time.

Coupon Service

Import external member coupons (RTL-3934)

External member coupons can be imported into EG system using FileService. Imported external member coupons can be used in EG POS.

CouponService.Import.ExternalMemberCoupon is available in CouponService swagger using new doc tool.

Event-driven Campaigns

Customer Journey user interface - bonus reward (RTL-3895)

• It is not possible to edit bonus check/bonus reward in active campaign.

• Offer grid is not visible when there are no offers and the campaign is active.

Switching between steps (RTL-3867)

There are no longer generated any errors when changing quickly between steps in the Customer Journey tab.

Customer Journey user interface (RTL-3812)

After coming back to the Customer Journey tab, Stop Campaign and Edit Campaign buttons are not visible with distribution criteria opened.

MailChimp Integration

Campaign template in MailChimp with an added target group (RTL-4283)

• It is not possible to select a campaign from MailChimp containing a segment as a distribution template.

• A message informing that segmentation is already added to this template is displayed.

Add support for Double Opt-in Re-subscribing in Mailchimp (RTL-2878)

Members can now be re-subscribed in MailChimp when double opt-in is required.

Members

Misalignment of fields and text (RTL-3845)

All elements in 'Create a New Member' view have consistent alignment.

Member Campaigns

Confirmations in campaign summary (RTL-3914)

Confirmations in campaign summary are always uncheck for reopening activation window.

Editing availability (RTL-3817)

Selected stores are preselected during editing of already created campaign.

System

Welcome coupon (RTL-3759)

A coupon is generated by the MemberEventsHandler job after the new member has fully registered for membership. The welcome coupon is available immediately.

Voyado Integration

Voyado coupons (RTL-4272)

Voyado coupons are correctly imported with and empty expiration date.

Apsis Integration

Update Email Validator in Apsis Integration Package (RTL-4189)

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.

Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.

Process target group before email send out (RTL-2079)

For standard campaign selected segment for target group is processed before the email send out - immediately after activating standard campaign.

BackOfficeImport

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

Event Driven Campaign

Campaign details (RTL-4111)

Event-driven campaigns displayed in member details correctly link to event-driven campaign user interface in Chain Web.

MailChimp Integration

Decimals in expiring loyalty amount (RTL-3984)

MemberExport job (from MailChimp Integration package) export bonus amount after rounding with two decimal places.

Member Campaign

Editing Message in SMS Distribution (RTL-3811)

The message editor is blocked when the SMS distribution edition is unavailable.

Using Operator All in member segmentation (RTL-3418)

Segmentation containing 'All' operator is processed without exceptions when used in an Event-driven campaign.

Member Segmentation

Recalculate shows number from previous used segment (RTL-2971)

Initial segmentation count is set to count from DB when switching between segmentation and AutomaticallyRefreshSegmentation = false. Moreover, after switching segment to another and selecting 'recalculate' number do not display (for short time) previous number.

StampCardService

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

Event-driven campaigns

Distribution send time (RTL-4112)

Distribution send time is updated with the current time after the segmentation sales filter is updated.

The send time in first distribution summary changes when switching between first criteria and distribution tab (RTL-4113)

• The distribution send time in the 'First Distribution' summary remains the same as the one set in the 'Distribution Time' section.

• Switching between the 'First Criteria' and 'First Distribution' steps does not influence the distribution send time summary in the 'First Distribution' step.

Apsis Integration

Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.

BackOfficeImport

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

StampCardService

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

Apsis Integration

SyncSubscriptionsToApsis: Queued status cannot be null (RTL-3365)

Queued status errors are handled by ApsisIntegration internally without faulting jobs in LIP.

BackOfficeBatchGenerator

Export customers and associations (RTL-1744)

• Option for exporting associations only has been added to customer export.

• Association related data is exported with customer export.

BackOfficeService

Return ExternalCouponNumber with coupons (RTL-3890)

External coupon number is returned with coupon from BackOfficeService.

Campaign Offer

Drop-down list of items

After selecting the item list or item group list and clicking anywhere, the drop-down list is not displayed.

Save page when adding offer (RTL-3400)

Active tab in campaign offer is persisted over saving new offer.

Event-driven Campaign

Open/close steps - input navigation (RTL-3856)

• It is possible to navigate using keyboard arrows between existing distributions and split steps in the customer journey tab.

• It is possible to close a step by clicking on the background or by opening another step.

When editing a step while selecting or editing an option, the keyboard arrows allow you to navigate between the selections. To navigate between steps, click anywhere in an empty space in the step editing window.

Navigation between steps in an event-driven campaign (RTL-3392)

1. It is possible to navigate between existing distribution and split steps in the customer journey tab using keyboard arrows:

• Click left/right arrows keys to switch between steps previous/next step and up/down arrows to switch between yes/no splits.

• If no step is available to the right, then keyboard navigation just closes the step.

• It is possible to go back to the split step from yes/no step by using left arrow.

2. It is possible to close step by clicking on the background or by opening another step.

3. If changes were made to a given step and navigation occurs then an unsaved changes warning is displayed.

Link Mobility

Loyalty Campaign

Automated Campaigns : Handle distribution limits processing without distribution (RTL-4034)

Add support for handling distribution limits processing without distribution.

Mailchimp Integration

Retry failed timeouts (RTL-3653)

Failed requests between integration package and Mailchimp due to timeout are handled using retries.

Member Campaign

Member Segmentation

Use ColorCode from Sale in Member Segmentation (RTL-3791)

It is possible to create a member campaign with member segmentation on sales using color codes as a target group. The color code is also displayed in the filter in order to distinguish between colors within the same color name.

Event driven campaign

Navigation between steps in an event-driven campaign (RTL-3392)

1. It is possible to navigate between existing distribution and split steps in the customer journey tab using keyboard arrows:

• Click left/right arrows keys to switch between steps previous/next step and up/down arrows to switch between yes/no splits.

• If no step is available to the right, then keyboard navigation just closes the step.

• It is possible to go back to the split step from yes/no step by using left arrow.

2. It is possible to close step by clicking on the background or by opening another step.

3. If changes were made to a given step and navigation occurs then an unsaved changes warning is displayed.

Open/close steps - input navigation (RTL-3856)

• It is possible to navigate using keyboard arrows between existing distributions and split steps in the customer journey tab.

• It is possible to close a step by clicking on the background or by opening another step.

When editing a step while selecting or editing an option, the keyboard arrows allow you to navigate between the selections. To navigate between steps, click anywhere in an empty space in the step editing window.

Member segmentation

Use ColorCode from Sale in Member Segmentation (RTL-3791)

It is possible to create a member campaign with member segmentation on sales using color codes as a target group. The color code is also displayed in the filter in order to distinguish between colors within the same color name.

Member Campaign

New members in all member campaign (RTL-3783)

• New members are added to the campaign if created while the campaign is still active.

• The user interface in the target group tab shows the checked "All members" radio button.

• For a campaign which target group is 'All members', all coupons are generated immediately after creating the campaign.

• Coupons are created for all members that exist during campaign activation. Coupons for new members created after activation are generated upon identification of member in POS.

Bonus

Support bonus amount for discounted items (RTL-3640)

Bonus configuration is correctly updated with new flag allowing to give bonus amount for discounted items.
Updated bonus configuration is correctly returned by bonus endpoint in BackOffice Service.

Campaign offer

Styling of offer details (RTL-3619)

Inscriptions are positioned correctly:

• Radio buttons are aligned with their labels and the "Offer Period" label.

• The campaign name/link is aligned with the "Campaign" label.

It is possible to add same item multiple times to item grid (RTL-3038)

It is not possible to add same item multiple times to item grid.

Event-driven campaign

Pre-selected campaign type (RTL-3395)

When clicking "new campaign" in the campaign overview, based on the tab that has been selected, the type of campaign is automatically selected in the create campaign wizard.

Processing a campaign with bonus points reward (RTL-2650)

Event-driven campaign containing bonus reward is processed fully when no members should get the reward.

Canceling edition of decision step (RTL-2342)

When editing split criteria, after clearing the criteria and canceling the edit, the changes are not saved.

First criteria box user interface (RTL-2945)

• The segment description visible in the first criteria box is deleted after clearing the criteria.

• After clearing the criteria and adding a new segment, the edit view is present when clicking on the first criteria box.

Member Campaign

It is possible to add multiply offers to the campaign (RTL-3624)

It is not possible to add more than one offer to the campaign. The 'Add new Offer' button is blocked immediately after refreshing the page and thus does not allow for adding another offer.

Apsis integration

Change Method For Fetching Newsletters (RTL-6746)

A new way of fetching newsletters was implemented resulting in no waiting time or timeouts in Chain Web when fetching them.

Member Campaigns

Extend campaign edit mode (RTL-3747)

It is possible to edit listed properties of member campaigns and offers for active and planned status:

• Name

• Description

• Distributions

  • Email template - for Apsis

  • Email template, subject and text - for MailChimp

  • SMS message and description

  • Distribution time

• Layout

• Short description

• Long description

Member Campaign

New members in all member campaign (RTL-3783)

• New members are added to the campaign if created while the campaign is still active.

• The user interface in the target group tab shows the checked "All members" radio button.

• For a campaign which target group is 'All members', all coupons are generated immediately after creating the campaign.

• Coupons are created for all members that exist during campaign activation. Coupons for new members created after activation are generated upon identification of member in POS.

Bonus

Support bonus amount for discounted items (RTL-3640)

Bonus configuration is correctly updated with new flag allowing to give bonus amount for discounted items.
Updated bonus configuration is correctly returned by bonus endpoint in BackOffice Service.

Apsis integration

Automated Campaign

Commit of birthday coupons fails (RTL-3426)

Member is not added again to campaign before configured delay period between entering campaign.

Filter distribution channels by priority/limit (RTL-3406)

AutomatedCampaign job from LoyaltyCampaign package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field.

Event-driven Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages.

Campaign offer

Event-driven campaign

Edit buttons (RTL-3391)

Edit buttons are hidden when not active in event-driven campaign details view.

Copy existing segmentation in spilt criteria (RTL-3360)

• Copy existing segmentation can be used in split to attach segmentation.

• It is not possible to confirm split criteria until segmentation is copied (when copying segmentation).

Not well handled 'Only Follow-Up' status in first distribution step (RTL-3344)

The 'Only Follow-Up' status is calculated correctly in the first distribution step of the Event-Driven campaign.
That means, the Event-Driven campaigns are properly processed and have the possibility to delay and sent the distribution that is planned after the campaign period is finished.

Campaign Status - Only follow-up (RTL-3342)

The 'Only Follow-Up' campaign status is displayed without additional text.
The additional text is shown below as a message to the user.

Slow Loading of Distribution Step (RTL-3002)

The distribution step with tens of thousands of distribution channels attached is being loaded within 3 seconds.

Segmentation

BonusVoucherDistribution

Jobs don't create subscriptions (RTL-1669)

• BonusVoucherDistribution jobs are creating service subscriptions if missing.

• BonusVoucherDistribution jobs throw an exception if they couldn't start listening to the Service Bus.

CampaignCommands

Event-driven campaign

Members added in an only follow-up (RTL-3107)

When an event-driven campaign is being in 'Only Follow-Up' status it is not possible for new members to join such a campaign. What is more, members that are already within such a campaign are being processed correctly.

Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.

Unnecessary pop-up 'Current Form Has Unsaved Changes' When Opening the Offer in an Event-Driven Campaign (RTL-2911)

When opening a campaign offer within an active event-driven campaign the unnecessary pop-up 'Current form has unsaved changes' is not being displayed when there is no editing action in the Distribution setting before selecting and being redirected to the offer section.

General

MailChimp

Member campaign

Campaign availability modal (RTL-2746)

• "All stores" is the default campaign availability option.

• After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

Member Campaign

Control group stats (RTL-3646)

Control group sales details are correctly displayed for a standard campaign when using the control group.

Event-driven campaign

Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.

General

Weekly distribution limit (RTL-2941)

It is possible to configure limit of send-outs per each loyalty program.

Member campaign

Campaign availability modal (RTL-2746)

• "All stores" is the default campaign availability option.

• After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

Campaign offer

Loyalty campaign

Loyalty Campaign (RTL-3092)

Processing of members in event-driven campaigns with initial segmentation and daily join interval has been fixed.

Change of Campaign Period Should Default from Date and to Date time correctly (RTL-2754)

Change of campaign period should default to Date time correctly:

• Change of from date that it is after to date default to date time to 23:59:59.

• Change of to date that it is before from date default from date time to 00:00:00

Mailchimp

Member campaigns

All member coupons in coupon service (RTL-2844)

For campaign which target group is 'all members' all coupons are generated immediately after creating the campaign.

External Campaign

BackOfficeService

Return ExternalCouponNumber with coupons (RTL-3890)

External coupon number is returned with coupon from BackOfficeService.

Apsis

BackOffice

Generic error is shown when member service returns status 610 (email already exists) (RTL-2014)

In case of adding new member for email which already exists as web userID of another member user get properly message on the web page.

Status 610 is descripted properly in the message in Event Viewer.

Campaign offer

Mix 44 is not validated correctly (RTL-2747)

It is now possible to active standard member campaign with campaign offer using mix 44.

Member Campaigns

Counter for all members in the Member Campaigns (RTL-2899)

All members counter correctly shows count of all members in given loyalty.

MemberImport

BackOfficeImport (RTL-2926)

Fixes issue with occasional problem with deleting member from Chain Web when synchronizing member data from MemberService.

Required configuration: BackOfficeImport Integration Package 1.1.2.

Member segments

Stamp card

Member segments

Campaign Offer

Change of offer period should default to Date time correctly (RTL-2634)

Change of from date that it is after to date default to date time to 23:59:59.
Change of to date that it is before from date default from date time to 00:00:00.

Members

Member improvements (RTL-251)

Synchronization time for 1 000 000 members to Retail database from Loyalty database has been significantly reduced.

Member campaign

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mixtypes is added.

Retry executing segmentation in campaigns (RTL-2393)

In case of segmentation execution failure (Segmentation API), the automated campaign job will retry execution after 4, 16 and 64 seconds. This retry will improve the general stability of processing member campaigns.

Performance improvements (RTL-2593)

Loading campaign details/campaign offer/member details take less than 5 sec for long running campaigns with large number of distributions.

Price Rules

Missing Descriptions and Their Translations in Some Exiting Mixtypes (RTL-2543)

Descriptions (and their NO and SE translations) were added to 1002, 26, 27, 25 and 1003 Mixtypes.

Campaign offer

Campaign offer

Price rules

Missing description and translations in mix types (RTL-2543)

Missing descriptions and translations for mix type 1002, 26, 27, and 1003 is added.

Member campaign

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mix types is added.

Campaign

Fixed date format (RTC-9147)

Added hidden parameter pLimit for limit of parameters displayed. Default 20.

Selected strores numbers displayed up to limit set in parameter pLimit, then added '...'.

Add price rule to mix type 44 to member campaigns

User can create discount on items without other mix discount 'Mix no.44' in price rules section. It is possible to set percentage value of discount and create coupons that provide this discount in the specified campaign.

Mailchimp

Mailchimp campaigns are not visible in template list (RTL-2960)

All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list.

Custom Member Event

Handle race issue (RTL-2225)

MemberCustomEventHandler job now is trying to lookup for the member in the Retail database 5 times every one minute and if member is not found in the Retail database, then the corresponding message is returned in LIP logs.

MailChimp Integration

Improve SegmentExport Performance (RTL-1960)

The performance of SegmentExportJob that exports Member Segments to MailChimp was improved. Now It takes around 30 minutes for SegmentExportJob to export to Mailchimp a Member Segment that contains around 200 000 members.

Requirement:

MailChimp Integration 2.5.7

Member Campaigns

Improve user friendliness (RTL-164)

Selecting "Has accepted member terms" radio button in the Split Criteria is now possible when the "Member that have not accepted member terms" for "All member that match criteria" or "Members who have not accepted member terms and were created more than X days ago" option is selected in First Criteria of Customer Journey.

"Activating" member campaign not possible to stop (RTL-2009)

It is possible to stop standard campaign when campaign has "Activating" status by using Stop Campaign button.

This means after stopping standard member campaign that has "Activating" status and activation is not ongoing such campaign is being transitioned into "Draft" status and possible to activate once again. However when standard member campaign that has activating status is being stopped at the time of its exact activation such campaign is being transitioned into "Cancelled" status and not possible to activate once again.

Member Info Service

New Member

Skip matching empty associations (RTL-2233)

When a new member was created, the synchronization from Loyalty to Retail Database was failing. This have been corrected

Required configuration:

BackOfficeImport Integration 1.0.6

Shift Balance

Expected values on tenders while doing edit balance operation (RTC-14602)

The proper expected values for tenders are displayed while editing shift balance or new cashier balance registration.
One label "Counted" has been renamed to "To bank" in shift balance creation process in register bag step for a better user experience.