Returns

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It is possible to perform manual return on item.

Tap on the Option icon, and select Return.
"Return" dialog is displayed. Tap on Manual return.
Select reason code by ticking relevant reason code. Tap on the Confirm button,
Select action code by ticking on relevant treatment code. Tap on the Confirm button.
The "Manual return" screen opens.
Scan or mark the items you want to return.
The item is added to the "Manual return" screen.

The item is displayed in the sales view with negative amount. Tap on the Pay button to finish the online return.
The "Finish payment" screen opens. Pick one of the two options to finish the return: Card or Park.

Pay with Card

If you have the same card as used to pay for the item, you can use the Card options.

Park receipt

You can park the receipt by tapping on Park. Then you can go to an ordinary cash register to finish the return.

For more information on how to park and retrieve a receipt, see Receipts.

It is possible to perform an online return on a finished receipt.

Tap on the Option icon, and select Return.
"Return" dialog is displayed. Tap on the Scan receipt button.
The "Scan receipt" dialog open. Scan the barcode on the receipt.
Select reason code by ticking relevant reason code. Tap on the Confirm button.
Select action code by ticking on relevant treatment code. Tap on the Confirm button.
The item(s) in the scanned receipt is displayed.
Check the items you want to return and tap on the Return items button.
The items are displayed in the sales view with negative amount. Tap on the Pay button to finish the online return.
The "Finish payment" screen opens. Pick one of the two options to finish the return: Card or Park.