Issuing giftcard(s)

You can issue new gift cards from the gift card overview page. Click on the New gift card button. The "New gift card" view open.

You can create two types of gift cards; Physical or Digital. To issue a physical gift card you need to supply the number series of the physical gift cards to create. For digital gift cards, the numbers are automatically created.

Which fields you must fill in depends on the selected gift card type. Below you find a description of registration of each type.

Physical gift card

Pre-requisite: Physical gift cards should already be preloaded by importing a file with the gift card numbers and pin codes.

Select Store and select "Physical" as gift card type. Enter the value of the gift card in the "Amount filed.
Select number of gift cards, "Single gift card" is the default option. Add the gift card number. The gift card number must be a preloaded gift card number (imported gift card number).

Issuing a single physical gift card

Multiple gift cards

It also possible to create multiple physical gift cards. Select "Multiple gift cards" as number of gift cards. Add gift card number from and to, and number of gift cards. If you add gift card number from and number of gift cards, the value in gift card number to is automatically filled in.

Issuing multiple physical gift cards

Digital gift card

A Digital gift card is a gift card that you send by email, and it possible to add a personal message.

Select Store and set "Digital" as gift card type. Fields for configuration of gift card opens.

Enter the value of the gift card in the "Amount filed. Single gift card is pre-selected. (The "Multiple gift card" option is not implemented yet.)

Image

You can also select the image for the gift card. Ordinary image is pre-selected. You can select another image if other images are active for the profile.

For more information, see Images.

Send out

Select date and time for when the gift card should be sent to the receiver. You can also add a personal message to the gift card.

NOTE:

The dynamic tag {{personalgreeting}} must be added to mail template for "New gift card" in MDS to enable personal greeting when issuing digital gift cards in gift card management. See Use dynamic tags description for more information.

Emails

Enter the recipient's e-mail address you want to send the gift card.

When you have filled in all the fields in the "New gift card" view you must click the Create button to create a new digital gift card. Gift card is sent to the e-mail recipient when the selected send out time.

Digital gift card example

Export to Excel

Gift cards can be exported to Excel. Click on the Export to Excel button. An Excel file is downloaded. You can click on the Excel file to the left at the bottom of the screen to open the Excel file.

Gift card balance

You can click on the Gift card balance button to open Gift card balance view. In this view you can see gift card balance per store and a summary per transaction type. See description in Balance.